Privacy Policy

Last updated: July 27, 2026

Solyra® Windmill Stakes ("we," "our," or "us") operates https://solyrawindmill.com and is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Data: This includes information that can be used to identify you, such as your name, email address, shipping address, billing address, phone number, and payment information (e.g., credit card details, PayPal information).
• Usage Data: This includes information about how you access and use our website, such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Device Information: We may collect information about the device you use to access our website, including the device type, operating system, and mobile network information.

2. How We Collect Information

We collect information through various methods:

• Direct Interactions: You provide us with data when you fill out forms on our website (e.g., during checkout, account registration, newsletter sign-up) or communicate with us directly (e.g., customer support inquiries).
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Usage Data and Device Information using technologies such as cookies, web beacons, and tracking pixels.
• Third-Party Sources: We may receive information about you from third-party service providers, such as payment processors and analytics providers.

3. Purpose of Data Collection

We use the collected data for various purposes:

• To process and fulfill your orders, including payment processing and shipping.
• To manage your account and provide customer support.
• To improve and personalize your experience on our website.
• To send you marketing communications, promotional offers, and newsletters (if you have opted in).
• To monitor the usage of our website and analyze trends.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations and enforce our terms and policies.
• For targeted advertising and remarketing campaigns on platforms like Google, Meta (Facebook/Instagram), TikTok, and Snapchat.

4. Third-Party Services That Receive Data

We share your information with third-party service providers to facilitate our services and operations:

• Payment Processors: We use third-party payment processors (e.g., Stripe, PayPal) to handle secure payment transactions. We do not store your full payment card details on our servers.
• Shipping Carriers: We share your shipping address and contact information with shipping companies (e.g., USPS, UPS) to deliver your orders.
• Analytics Providers: We use analytics services like Google Analytics to understand how users interact with our website, which helps us improve our services. These services may collect data about your browsing activities.
• Advertising Platforms: We may share data with advertising partners such as Google Ads, Meta (Facebook/Instagram) Ads, TikTok Ads, and Snapchat Ads to deliver targeted advertisements and measure the effectiveness of our campaigns. These platforms may use cookies and tracking pixels to collect information about your interactions with our website.
• Customer Support Platforms: We may use third-party tools for customer service and communication.

5. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

• What are Cookies? Cookies are small data files placed on your device or computer that often include an anonymous unique identifier.
• Types of Cookies We Use:
  • Strictly Necessary Cookies: Essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: Enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: May be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
• Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Retention Period

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

• Order information is typically retained for a minimum of 7 years for tax and accounting purposes.
• Marketing consent and associated data are retained until you withdraw your consent.
• Usage data is generally retained for a shorter period, unless it is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

7. Your Data Protection Rights

Depending on your location (e.g., GDPR for EU residents, CCPA for California residents), you have certain rights regarding your Personal Data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at support@solyrawindmill.com. We will respond to your request within a reasonable timeframe.

8. Children's Privacy (COPPA Compliance)

Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Contact Information for Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@solyrawindmill.com

10. How Policy Updates Are Communicated

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.